- THE LATEST BUZZ FROM THE REGION C-Level leaders from each region will reveal and evaluate current situation in retail banking market, challenges and future opportunities.
- ROUND TABLE DISCUSSION “Truly customer positive retail banking” discussion followed by live on-line survey.
- BANKING DIFFERENTLY PANEL DISCUSSION Non-banking brands that have successfully entered the sector of financial services will share their best practices
- INTERACTIVE ELECTRONIC POLLING & E-NETWORKING Easy on-line accessible networking system for on-line voting, live polling, interactive feedback & simply more fun!
- RICH AFTER-CONFERENCE PROGRAMME Cocktail reception, Conference Awards Ceremony, Traditional dinner & sightseeing trip
- EXPO AREA
10th Annual CEE Retail Banking Forum 2012
10th CEE Retail Banking Forum 2012- Summary Video
- Integrate your customer experience management strategies towards customer engagement
- Reach digital channel mass use by leveraging its security and credibility
- Achieve customer attractive and commercially sound mobile banking
- Increase your profit via product innovation and new streams of income
- Reduce friction between the customer and the bank through customer focused channel development
- Review the present and explore the future of mobile money
- Search for inspiration outside the banking industry